Our privacy policy

The fine print

We love collaborating with you!

In order to work with you however, we need to know a few things about you. We collect only the bare minimum needed to interact with you: your name, phone number and email address. To ship refactoring cards and other merchandise to you. we need your address. When we run an on-site course we need to know where to show up and who will be in the course - a contact phone number will be handy as well.

We will never give or sell your data in any form to other parties for marketing purposes.

Give us a shout if you’d like to update your details or have them removed.


Our website only uses cookies for enabling the Google Forms based contact form and for analytics, so that we can improve our website based on how it is used.

The finer print

The personal information we collect is used by the partners in QWAN - Piecemeal Growth, Westgeest Consultancy and Living Software Ltd - only for the following purposes:

  • coming to an agreement with you about projects and training courses,
  • delivering projects and training courses for you,
  • providing after-care once a project or training course has been finished,
  • managing your participation in events we organize,
  • handling your orders from our web shop,
  • keeping you up to date about what we’re up to and interesting developments and services we have to offer - if you have explicitly granted us permission

We will not use your personal information for any other purpose.

Data we (possibly) need from you for the purposes stated above, consists of: name, affiliation, e-mail address, phone number, address, Twitter handle, bank account data

We use a number of third party services for storing the information. All services we use to deliver our services to you comply with the EU’s General Data Protection Regulation (GDPR). We will not use your personal information for any other purpose than the ones stated above; we will not sell or transfer your personal information to any other third parties.

You are entitled to request the specific information we keep about you and to have us correct the information if needed. Just let us know by calling us or sending us a message through the contact form or email at info -at- qwan -dot- eu.

You are also entitled to have your personal information removed from our systems (except for information we are required to keep by law, like invoice which we need to keep for 7 years for tax purposes).

We will keep project & training related personal information up to 2 years after finishing a project, to provide proper after-care. We are required by law to keep contact information for invoicing & orders for 7 years. If you have granted us permission to keep you up to date, we will keep your contact information until you revoke the permission.

We will take care of your personal information by applying appropriate security measures, like password protection and encryption.